Account and Data Deletion

Warrshan users can request deletion of their account and personal data from inside the app or website after signing in. Users can also submit an external deletion request even if the app is no longer installed.

How to request account deletion

1. Send an account deletion request to info@warrshan.com.
2. Use the same email address or phone number linked to your account whenever possible.
3. Include the name, phone number, and email address linked to the account.
4. You may also contact support by WhatsApp/phone: +249912149294.
5. Warrshan will verify account ownership before processing deletion.

Deleting from inside the app or website

If you can sign in, open the Warrshan app or website, go to Account or Profile, select Delete Account, and confirm the request.

Data that may be deleted

• Account information such as name, email address, phone number, and addresses.
• Cart, wishlist, and some profile data linked to the account.
• Products, content, images, or files uploaded by the user, where permitted by the system and applicable law.

Data that may be retained

Warrshan may retain some records where necessary for legal, accounting, security, or fraud-prevention reasons, including orders, invoices, payment records, bank transfer proofs, accounting entries, and support or dispute records.

Processing time

Account deletion requests are usually processed within 30 days after account ownership is verified, unless legal, accounting, or security requirements require retaining some records for a longer period.

Note: deleting your account may not delete order, invoice, or accounting records that Warrshan is legally required to keep.